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The Carl Stuart Group pushes online sales towards 10% of turnover

Specialised Laboratory Provider celebrates 26 years in business

Carl Stuart Limited, the Laboratory and process technology, services and solutions provider has announced online sales now account for almost 10% of overall sales figures for the company and have allowed Carl Stuart to expand to new markets.

Founded in 1984 by husband and wife team Stuart and Gillian Smith, celebrates 26 years in business this year. The expansion of its product portfolio, growing online sales and a new greatly expanded 2010/11 catalogue; coupled with major expansion of its technical support services, are the key elements driving the success of the Irish laboratory technology provider.

To coincide with the new business drive, the group has launched new branding, clearly dividing the business modules into Lab Unlimited, Pure Process and The Watershop.  Lab Unlimited offers fully supported laboratory services, Pure Process offers industrial filtration and monitoring capabilities and the Water Shop provides water treatment solutions directly to homes, offices and small businesses.

The company has dramatically increased its range of products and services, offering unique lifetime technical support for both the products directly supplied as well as third party products, it has also seen significant demand for its laboratory and chromatography training courses offered to customers. The product portfolio has expanded to include more than 200,000 parts and the company currently has almost 80,000 (and growing) of those products available online at www.labunlimited.com. Its 2010/11 printed catalogue contains almost 30,000 of the most popular products.

Carl Stuart is especially proud in the growth in its technical support and contract maintenance business; “it is our mission to provide the best possible levels of support to our customers, as an independent service provider we offer robust, cost effective maintenance and validation solutions for the entire lab.  Our mission is underpinned by our commitment to quality having successfully maintained ISO 9001 accreditation since 1994 with ISO17025 accreditation pending.”

“Our core business has been to support laboratory operations on a day-to-day basis. We have expanded our operations from a niche business to a fully fledged independent organisation offering unparalleled sales, installation, maintenance and training solutions at very competitive prices,” explains founder Stuart Smith.  The difference in our ethos at Carl Stuart, is that everyone is trained in multiple disciplines, resulting in our sales people being able to work effectively with our engineers and support personnel.  Our customers know that no matter who they deal with, they can access the right information when they need it.”

“Our experience in commercial water treatment has also allowed us to offer our commercial expertise to consumers directly.

The company currently employs 37 people and operates from its own purpose built modern facility in Tallaght, Dublin. Carl Stuart Limited has been ISO 9001 accredited since 1994 and has also offices in Surrey and Belfast.

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